Fix Windows Cannot Load USB Device Drivers (Error 39/41)

USB devices are essential for connecting peripherals such as flash drives, external hard drives, keyboards, mice, printers, webcams, and smartphones to your computer. However, if Windows displays Error Code 39 or Error Code 41 in Device Manager, your USB device may stop working completely. These errors indicate that Windows cannot properly load the driver required for the device, preventing it from functioning as expected.

Fortunately, Error 39 and Error 41 are usually caused by software-related problems such as corrupted drivers, damaged system files, failed Windows updates, or incorrect registry entries rather than faulty hardware. In many cases, the issue can be resolved without replacing the USB device.

Update Windows Drivers

This guide explains what USB driver Errors 39 and 41 mean, their common causes, and the most effective methods to fix them in Windows 11 and Windows 10.

What Are USB Driver Error 39 and Error 41?

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These Device Manager error codes indicate problems loading a device driver.

Error Code 39 typically displays:

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

Error Code 41 typically displays:

Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)

Both errors prevent Windows from communicating correctly with the USB device.

Common Causes of Error 39 and Error 41

These errors may occur because of:

  • Corrupted USB drivers
  • Missing driver files
  • Damaged Windows system files
  • Failed Windows updates
  • Registry corruption
  • Faulty USB ports
  • Hardware connection issues
  • Malware infections
  • Outdated chipset drivers
  • Third-party driver conflicts

Understanding the cause helps you choose the appropriate solution.

Method 1: Restart Your Computer

Repair PC

A temporary driver or hardware initialization issue can sometimes cause these errors.

Save your work.

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Restart your computer.

Reconnect the USB device after Windows finishes loading.

Check whether Device Manager still reports Error 39 or Error 41.

Method 2: Disconnect and Reconnect the USB Device

Disconnect the affected USB device.

Wait about 30 seconds.

Reconnect it to the same USB port.

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If it still doesn’t work, try another USB port on the computer.

If possible, avoid using USB hubs during troubleshooting.

Method 3: Try the Device on Another Computer

Connect the USB device to another Windows computer.

If it works normally, the issue is likely with your Windows installation or drivers.

If the same error occurs on another PC, the USB device itself may be faulty.

Method 4: Reinstall the USB Driver

Reinstalling the driver often resolves driver corruption.

Step 1: Open Device Manager

Press Windows + X.

Select:

Device Manager

Step 2: Locate the Device

Expand:

Universal Serial Bus controllers

or the category containing your USB device.

Look for a device showing a yellow warning icon.

Step 3: Uninstall the Driver

Right-click the affected device.

Choose:

Uninstall device

If available, check:

Delete the driver software for this device

Click:

Uninstall

Step 4: Restart Windows

Restart your computer.

Windows will automatically reinstall the USB driver during startup.

Method 5: Scan for Hardware Changes

If Windows doesn’t reinstall the driver automatically:

Open Device Manager.

Click:

Action

Then:

Scan for hardware changes

Windows will search for connected devices and reload compatible drivers.

Method 6: Update USB Drivers

Outdated drivers can also trigger these errors.

Open:

Device Manager

Right-click the affected USB device.

Select:

Update driver

Choose:

Search automatically for drivers

Install any available updates.

Restart your computer afterward.

Method 7: Run the System File Checker

Corrupted Windows files can prevent drivers from loading correctly.

Step 1: Open Command Prompt as Administrator

Search for:

Command Prompt

Choose:

Run as administrator

Step 2: Run SFC

Type:

sfc /scannow

Press Enter.

Wait for Windows to repair any corrupted system files.

Restart your computer.

Method 8: Repair Windows Image Using DISM

If SFC cannot fix all problems:

Open an elevated Command Prompt.

Run:

DISM /Online /Cleanup-Image /RestoreHealth

Allow the process to complete.

Restart Windows.

Run:

sfc /scannow

again to verify system integrity.

Method 9: Check Windows Update

Microsoft frequently releases updated drivers through Windows Update.

Open:

Settings

Go to:

Windows Update

Click:

Check for updates

Install all available updates.

Restart your computer.

Method 10: Remove UpperFilters and LowerFilters Registry Entries

Corrupted filter drivers can sometimes cause Device Manager errors.

Important: Incorrect registry changes can affect Windows. Consider creating a restore point before making changes.

Step 1: Open Registry Editor

Press Windows + R.

Type:

regedit

Press Enter.

Step 2: Navigate to the USB Device Class

Locate the registry key that corresponds to the affected USB device class.

Step 3: Delete Filter Entries

If present, delete:

  • UpperFilters
  • LowerFilters

Close Registry Editor.

Restart your computer.

Windows will recreate the required entries if necessary.

Method 11: Update Chipset Drivers

USB controllers rely on motherboard chipset drivers.

Visit your computer or motherboard manufacturer’s support website.

Download the latest:

  • Chipset drivers
  • USB controller drivers

Install them.

Restart Windows.

Method 12: Disable USB Power Saving

Power management can occasionally interfere with USB devices.

Open:

Device Manager

Expand:

Universal Serial Bus controllers

Right-click:

USB Root Hub

Select:

Properties

Open the:

Power Management

tab.

Uncheck:

Allow the computer to turn off this device to save power

Repeat for other USB Root Hub entries if necessary.

Restart the computer.

Method 13: Scan for Malware

Malware can damage driver files and system components.

Open:

Windows Security

Go to:

Virus & threat protection

Choose:

Full scan

Remove any detected threats.

Restart the computer.

Method 14: Restore Windows

If the error started recently:

Search for:

Create a restore point

Click:

System Restore

Choose a restore point created before the USB problem appeared.

Follow the instructions.

System Restore can reverse problematic driver or registry changes without affecting personal files.

Method 15: Reset Windows

If none of the previous solutions work:

Open:

Settings

Go to:

System (Windows 11)

or

Update & Security (Windows 10)

Select:

Recovery

Click:

Reset this PC

Choose:

Keep my files

or

Remove everything

Follow the prompts to reinstall Windows.

Check for Hardware Problems

If software repairs don’t resolve the issue, inspect the hardware.

Check:

  • USB cable
  • USB connector
  • USB port
  • External power supply (if applicable)

Test the device with another cable or another USB port.

If available, connect it to another computer to verify whether the hardware is functioning.

Prevent USB Driver Errors

To reduce the likelihood of Error 39 or Error 41 in the future:

  • Install Windows updates regularly.
  • Keep chipset and USB drivers updated.
  • Safely eject USB storage devices before unplugging them.
  • Avoid forcing USB connectors into ports.
  • Scan your PC for malware periodically.
  • Create restore points before major driver updates.

Regular maintenance helps keep USB devices working reliably.

Conclusion

USB Device Manager Error 39 and Error 41 usually indicate that Windows cannot correctly load or communicate with a USB device driver. Fortunately, these errors are often caused by software issues such as corrupted drivers, damaged system files, or registry problems rather than hardware failure. Reinstalling the USB driver, repairing Windows with SFC and DISM, updating chipset drivers, and checking Windows Update resolve the issue in many cases.

If the problem continues after trying all software fixes, testing the USB device on another computer can help determine whether the hardware itself is faulty. By keeping drivers updated and maintaining your Windows installation, you can minimize the chances of encountering these errors again.

Frequently Asked Questions

What does USB Error Code 39 mean?

Error Code 39 means Windows cannot load the driver for the USB device because the driver is missing, corrupted, or damaged.

What is the difference between Error 39 and Error 41?

Error 39 indicates a driver-loading problem, while Error 41 means Windows loaded the driver but cannot communicate with or locate the hardware device properly.

Will reinstalling the USB driver fix these errors?

In many cases, yes. Uninstalling the affected device from Device Manager and restarting the computer allows Windows to reinstall a fresh copy of the driver automatically.

Can faulty hardware cause Error 39 or Error 41?

Yes. Although these errors are commonly caused by software or driver issues, damaged USB ports, defective cables, or failing USB devices can also trigger them. Testing the device on another computer can help determine whether the hardware is at fault.

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